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TN Training Consultant

HUFASO (Human Factors Solution) Healthcare

Human Factors Training

 

Healthcare field and aviation have same human factors elements in daily work. HUFASO training focuses on human performance through better understanding the behaviours,human interactions and the enviroment. Human factors training focus less with the technical knowledge and skills. The interpersonal skills are needed to manage high-risk activity and teamwork. You will learn how to acknowledge human limitations.

Shift work, cultural aspects, stress, fatique, vigilance, teamwork/behaviour, error chain/ prevention, overload, information processing, situational awareness, communication and co-operation, leadership, decision making etc.. are elements which are present in the healthcare field.

 

HUFASO (Human Factors Solution) is to prevent conflicts, incidents and accidents to happen. Aim is to create open, motivational and caring working atmosphere.

50%-95% of the errors, incidents and accidents are caused by human factors.

We have 28 years of experience in the daily work where the human factors elements have been present . Many of the errors, incidents, accidents and conflicts have been prevented because of the understanding and acknowleding the human limitations in the environment.

Aviation human factors training was implemented in early 80's because of the large number of accidents which were caused by human error. We believe that the same kind of need is in the healthcare to have safe and productive organization. Understanding of how and why errors are made, how to prevent them and recognising early signs of error will reduce the injuries and fatalities. 

Attitude and behaviour are directly connected. Customer care and safety can not be overlooked. 

For example shift work: The workers are fighting the normal circadian rhythms and the sleep/wake cycle and this has it's effects in human body and performance.

Some of the challenges faced during overnight shift may include e.g:

  • Large amount of customers. Higher possibility of customer death
  • Minimal stuff
  • Many tasks such as taking care of the equipment, customers, medication and emergencies

I will give you tools and understanding how to achieve the HUFASO (Human Factors Solution) culture in your organization to prevent conflicts, incidents and accidents. Your organization will work under safe, respected, motivational and empowering atmosphere which leads to customer well-being, trust, quality improvement and safety. 

 

Build safe and well-being culture within your organization.